FREQUENTLY ASKED QUESTIONS

The rider's ability. Because of the extra weight added to the back of the bicycle, the golf bag carrier is best adapted to the needs of the golfer who has good balance on the bicycle. The golf pull cart hitch, on the other hand, provides a flexible golf pull cart towing solution that is equally suitable for young players as well as adults (men and women).      

If you are comfortable on a bike and don't mind the extra weight of a golf bag, the Bicycle Golf Bag Carrier will allow you to move quickly on your bike while golfing. For better balance when stopped, we recommend using the Bicycle Kickstand, which will provide your bike with solid support and greater stability.  

The Golf Pull Cart Hitch For Bicycle allows young and old alike to tow a golf cart on a bicycle without any difficulty. Since the hitch fits almost all bicycles and golf pull/push carts, the hitch can be used interchangeably with almost any cart. With no extra weight added to the bike, it is also suitable for people with limited cycling skills.

The installation can be done in less than five minutes for bikes that already have a rear rack. For bikes without a rear rack, the installation can be done in less than 10 minutes and requires  either one of our complete sets: the Golf Bag Carrier for Bicycle Without Rear Rack or the Golf Pull Cart Hitch For Bicycle Without Rear Rack.

All the tools needed for the installation are provided by Bycigolf and delivered with the products purchased.

The Bicycle Golf Bag Carrier can easily be installed on bikes that already have a rear rack that is between 5 and 8 inches (12.7 to 20.3 cm) wide. For bicycles without a rear rack, almost all bicycles have a triangle-shaped rear frame that connects the seatpost and the saddle to the rear wheel, allowing the installation of the Golf Bag Carrier for Bicycle Without Rear Rack. Take particular care if mounting components on bicycles that have carbon frames as carbon frames can easily be crushed if fastenings are over-tightened. We recommend that you only attach our products to steel or aluminium bike frames, seatposts etc.

The Golf Pull Cart Hitch For Bicycle can easily be installed on bikes that already have a rear rack between 5 and 8 inches (12.7 to 20.3 cm) wide. For bicycles without a rear rack, almost all bicycles have a triangle-shaped rear frame that connects the seatpost and the saddle to the rear wheel, allowing the installation of the Golf Pull Cart Hitch For Bicycle Without Rear Rack. Take particular care if mounting components on bicycles that have carbon frames as carbon frames can easily be crushed if fastenings are over-tightened. We recommend that you only attach our products to steel or aluminium bike frames, seatposts etc.

For bicycles that are not already equipped with a rear rack, we have the Golf Bag Carrier for Bicycle Without Rear Rack and the Golf Pull Cart Hitch For Bicycle Without Rear Rack. Both products are complete sets that are designed to fit bikes with or without a rear rack.

For smaller bikes (wheel radius of 10 inches (25.4 cm) or more), we recommend the use of the Golf Pull Cart Hitch. 

The best way to place a custom order is to contact us with your requirements. You can reach us here: https://bycigolf.com/en/contact-us

Usually, the shipping cost is $50 for Canada, $90 for the United States and $170 for Europe. To know the exact cost according to your local or international address, do not hesitate to write us: https://bycigolf.com/en/contact-us/

Delivery times vary by geographic region. The usual delivery time is 3 to 9 days in Canada and 7 to 12 days in the United States. Contact us for international shipping inquiries

BYCIGOLF products can be delivered almost anywhere in the world. For the exact rates, terms and delays, please contact us.

BYCIGOLF products are guaranteed against material or manufacturing defects for a period of 1 (one) year from the date of purchase.

BYCIGOLF’s responsibility is limited to the repair or, at its discretion, the replacement of the defective parts of the products sold to you. BYCIGOLF is not responsible for any problem that is caused by normal wear, improper use, misuse or abuse, improper storage or maintenance of BYCIGOLF products.

For returns, the first step is to send us a message by writing to us on our contact page, or call us on +1 450-987-1957.

The products to be returned must be sent to 4295 Boulevard Saint-Elzéar Ouest, Laval, Qc, Canada H7P 4J3.

If the products delivered are defective due to a manufacturing fault we will refund the purchase price within 30 days following the date of purchase or send you a replacement as soon as we have been able to assess the returned goods. We strongly recommend you insure your purchase, as we don’t provide refunds for goods damaged in transit.